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Tenfell
Closed tender
Published 24 Feb 2023

QEOP & E20 Stadium Customer Helpline Services

London Legacy Development Corporation · London

Key facts

Estimated value
£350,000
Closing date
11 Apr 2023
Contract starts
30 Jun 2023
Contract ends
30 Jun 2026
Procedure
Open procedure
Buyer type
Local government

Description

The LLDC is seeking to engageThe LLDC is seeking to engage a Helpline specialist which shares our ambition for Queen Elizabeth Olympic Park ('QEOP') to be industry leading and benchmarked favourably against high performance estates, venues, and open spaces.

LS185 have proposed that the new helpline contact should also provide the service for Stadium venue enquires which are currently dealt with by the LS185 reception desk at entrance B.

The objective is to procure a best-in-class helpline service provider that who will provide a customer service freephone hotline and email response service over a three-year period with the option to extend for a further two years at LLDC's sole discretion.

Categories (CPV)

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