Technical and Development Support Services for Unit4 ERP Installations in Irish Local Authorities Single Supplier Framework
Local Government Management Agency · Ireland
Key facts
- Closing date
- 18 Apr 2025
- Procedure
- Open procedure (framework)
- Buyer type
- Central government
Description
The appointment of suitably qualified and experienced partners with detailed Unit4 ERP expertise that can work alongside the existing Local Government Management Agency support teams, and its Strategic partners, supporting the business planning objectives. The Technical Services required may involve, but are not limited to: 1. Unit4 ERP Database administration and optimisation 2. On-premise infrastructure upgrades and updates, including SQL Server version upgrades, Windows Server upgrades etc. 3. Installation of underlying Unit4 ERP services such as update packages, Report Engine updates, Reporting, Hotfixes and Experience Packs as required 4. Assistance in the LA side preparation and configuration required for Migration to Unit4 Cloud The Application Services required may involve, but are not limited to: 1. Unit 4 ERP Consultancy 2. Ability to deliver amendments and add-ons to Unit4 ERP as required by the LA sector. 3. Delivery of training on the use of the Unit4 ERP and integrated applications 4. Assisting in the transfer of application-level knowledge/consultancy to the Subject Matter Experts. Note: In-depth knowledge of Local Government-specific operations , such as Loans, Rents, Commercial Rates, Supplier Tax, Miscellaneous Billing, PDC, Recurring Manager, AFS, Budgets, Quarterly Reporting, Costing of Services, Customer Statements, CCR will be required to provide these services.
Categories (CPV)
- 72212700 Software development services utilities
- 72212442 Financial systems software development services
- 72250000 System and support services
- 71356300 Technical support services
- 72000000 IT services: consulting, software development, Internet and support
- 72600000 Computer support and consultancy services
- 72253200 Systems support services
- 72261000 Software support services
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