Irregular Migration Management Services (IMMS) Lot 1 - Operator Services
Home Office · London
Key facts
- Contract value
- £539,116,089
- Awarded
- 05 May 2026
- Contract starts
- 05 May 2026
- Contract ends
- 05 May 2032
- Procedure
- Competitive procedure with negotiation (above threshold)
- Buyer type
- Central government
- Source
- Contracts Finder
Awarded to
| Supplier | Value |
|---|---|
| MTC Definitive Limited | £539,116,089 |
Description
The Authority conducted a procurement exercise for the provision of Operator Services at the Manston Reception Centre and associated Disembarkation Point(s) in Kent.
The appointed Operator Services Provider is responsible for supporting with the registering of Service Users into the UK immigration system and delivery of operational services from disembarkation through to dispersal.
A comprehensive specification was provided within the tender documentation. Submitted proposals were evaluated against criteria covering quality, social value, and price.
The contract is awarded for an initial term of 6 years with an option to extend for up to an additional four 12-month periods.
The contract is fully flexible, with the awarded contract value representing the maximum potential cost over the full 10-year term. In line with Government policy, usage is expected to decrease over time, which will result in corresponding reductions to both the duration and overall value of the contract.
The award criteria were based on a combination of price and quality, evaluated using a Price per Quality Point (PQP) methodology. This included a 10% quality weighting allocated specifically to Social Value.
This notice pertains solely to the award of Lot 1.
Categories (CPV)
- 55500000 Canteen and catering services
- 60130000 Special-purpose road passenger-transport services
- 75000000 Administration, defence and social security services
- 79710000 Security services
- 79713000 Guard services
- 79993000 Building and facilities management services
- 90911100 Accommodation cleaning services
- 98341000 Accommodation services
- 98341110 Housekeeping services
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