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Tenfell
Awarded contract
Published 27 Nov 2023

Tenant and Leaseholder Satisfaction Surveys 2023-24

London Borough of Newham · London

Key facts

Contract value
£54,110
Awarded
18 Oct 2023
Contract starts
22 Oct 2023
Contract ends
23 Aug 2024
Procedure
Competitive quotation (below threshold)
Buyer type
Local government

Awarded to

SupplierValue
Opinion Research Services Ltd£54,110

Description

The London Borough of Newham (LBN) would like to commission a research provider to undertake its 2023-24 Tenant and Leaseholders Surveys, analyse and report on the results. The purpose of the surveys is to assess attitudes towards Newham and its managing agents as landlords, as well as to measure overall satisfaction with the services provided. The results of the surveys will be used for regulatory reporting, performance monitoring and comparison between providers, as well as to identify overall areas of strength and areas for improvement in the delivery of Newham's housing services.

The Authority is using the Fusion Procurement Portal for the Procurement Process: https://elyq.fa.em3.oraclecloud.com/fscmUI/faces/PrcPosRegisterSupplier?prcBuId=300000002089195 ("the Procurement Portal").

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