PR2176 - Review of Guidance Documentation 2023
Parliamentary and Health Service Ombudsman · United Kingdom
Key facts
- Contract value
- £7,842
- Awarded
- 15 Feb 2023
- Contract starts
- 16 Feb 2023
- Contract ends
- 31 Mar 2023
- Procedure
- Open procedure
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| YOUGOV PLC | £7,842 |
Description
PHSO have developed and published a range of public facing documents.
Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to.
Each of these have been in existence for a number of years.
We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy.
Categories (CPV)
- 73210000 Research consultancy services
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