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Tenfell
Closed tender
Published 10 Jul 2026

Third Party Intermediary Research

Consumer Council for Water · West Midlands

Key facts

Estimated value
£64,000
Closing date
07 Aug 2026
Contract ends
31 Mar 2027
Procedure
Below threshold - open competition
Buyer type
Central government

Description

CCW wishes to appoint a market research agency to provide qualitative research services across three segments: Third Party Intermediaries (TPIs)1 Retailers2 Business customers. The overarching objective is to understand how well TPIs are working in the retail market and allow us to consider whether any further intervention or guidance is needed to improve the experience for customers. We anticipate depth interviews across these segments, including a diverse sample of businesses to enable a rounded perspective on TPIs, and a good selection of retailers and TPIs.

Categories (CPV)

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