User testing to assess accessibility of the Rail Ombudsman
OFFICE OF RAIL AND ROAD · London
Key facts
- Contract value
- £29,600
- Awarded
- 18 Dec 2023
- Contract starts
- 19 Dec 2023
- Contract ends
- 26 Apr 2024
- Procedure
- Call-off from a dynamic purchasing system
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| RESEARCH INSTITUTE FOR DISABLED CONSUMERS | £29,600 |
Description
ORR is seeking a partner who can undertake User Testing of the Rail Ombudsman service to ensure that access to the service is working well for passengers. This User Testing will be focused on passengers with disabilities, and older users who may also have accessibility needs.
Categories (CPV)
- 73110000 Research services
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