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Tenfell
Closed tender
Published 13 Jul 2026

Customer Experience Measurement Solution

CalMac Ferries Limited · Scotland

Key facts

Closing date
13 Aug 2026
Procedure
Restricted procedure (framework)
Buyer type
Other public body

Description

​​CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we obtain rich and actionable summaries of our customer feedback.

Categories (CPV)

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About CalMac Ferries Limited

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Published by the buyer on Public Contracts Scotland (Open Government Licence v3.0). Always read the original notice before responding.