Outbound Dialler Services
Student Loans Company · Scotland
Key facts
- Estimated value
- £3,200,000
- Closing date
- 23 Nov 2023
- Contract starts
- 31 Mar 2024
- Contract ends
- 31 Mar 2028
- Procedure
- Open procedure
- Buyer type
- Central government
Description
To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears.
Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.
Categories (CPV)
- 79940000 Collection agency services
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