Business to Business Outsourced Services
National Savings and Investments · London
Key facts
- Contract value
- £92,312,456
- Awarded
- 20 Jun 2023
- Contract starts
- 20 Jun 2023
- Contract ends
- 31 Mar 2027
- Procedure
- Competitive procedure with negotiation (above threshold)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| SOPRA STERIA LTD | £92,312,456 |
Description
This notice is published to commence a procurement event to award a new contract for its Business to Business (B2B) outsourced services. This package of work is part of NS&I's Rainbow Programme, and it will procure a strategic supplier of managed services to deliver B2B on behalf of NS&I. The B2B services are responsible for the delivery of government schemes, including Childcare Services, Help to Save, Help to Buy ISA, Mortgage Guarantee Scheme, and the Court Funds Office. The contract is offered to one supplier for a period of 3 years following service commencement, with an initial up to 9 month transition period to ensure smooth service commencement from 1st April 2024. At the end of the contract, the B2B services would transition to the Rainbow Programme operating model. Please note that the award of the contract will be subject to approvals following the procurement process. National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. It is one of the UK's largest retail savings organisations with 25 million customers, more than £202 billion funds under management, best known for Premium Bonds but also offering a range of savings products. NS&I raises financing for Government, by offering secure retail financial savings products, as an alternative to raising funds on the wholesale market.
NS&I's core services are currently provided by Atos IT Services UK Limited, which manages sales processing and customer servicing, and IT and infrastructure services. This contract will end on 31st March 2024. NS&I has started a significant transformation of its outsourced services, called the Rainbow Programme.
NS&I provides services to other government departments via B2B offer, called Government Payment Services (GPS). NS&I GPS offers modern, secure and competitive banking and payments services to all government departments, agencies and public sector organisations. Current B2B services include, Childcare Services (consisting of 30 Hours of Free Childcare, Tax-Free Childcare), Help to Save, Help to Buy ISA, Mortgage Guarantee Scheme and the Court Funds Office.
Additional information: The contract is not published at the same time as the Contract Award Notice as the contract itself obliges us to provide the supplier more time to agree the redactions. The contract will be published in August 2023.
Categories (CPV)
- 72222100 Information systems or technology strategic review services
- 72222300 Information technology services
- 72224000 Project management consultancy services
- 72222200 Information systems or technology planning services
- 72223000 Information technology requirements review services
- 48810000 Information systems
- 48811000 E-mail system
- 48812000 Financial information systems
- 48813000 Passenger information system
- 48813100 Electronic bulletin boards
- 48813200 Real-time passenger information system
- 48814000 Medical information systems
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