BP1004 - Public Space Surveillance Monitoring Services

THIS CONTRACT IS NOT FOR EMPLOYMENT AGENCIES TO SUPPLY STAFF DIRECT TO THE COUNCIL.

Broxtowe Borough Council (the Council) is undertaking this procurement to establish a contract for the provision and management of Public Space Surveillance Monitoring Services.

Broxtowe Borough Council, Newark & Sherwood District Council and Ashfield District Council have amalgamated their Surveillance camera monitoring operations and this is currently located in the Arnold, Nottinghamshire, which is a share service accommodation for the delivery of surveillance camera monitoring. Rushcliffe Borough Council (RBC) are also considered part of the monitoring specification agreement for an initial three-year period (this may change throughout the duration of the contract), but require less surveillance camera monitoring hours and no other tasks such as the out of hours calls are required, just surveillance camera monitoring and associated governance.

The Surveillance Camera Partners are looking for a provider of surveillance camera monitoring Staff for a 24/7/365 cover.

The Service Provider will contract with Broxtowe Borough Council, who will be the lead authority in this contract. However, the Service Provider will take direction and instruction from a nominated Authorised Officers from any current or future Surveillance Camera Partners of the shared services partnership

There is currently a requirement for three full-time employee equivalents 'operational monitoring staff' will be required to work on a shift rota basis. In addition, the Monitoring Operators shall also handle other calls such as the Councils' out of hours' service calls (not RBC). For example: housing repairs, neighbourhood warden services and homelessness/rough sleepers for the Surveillance Camera Partners.

The Service Provider will be Security Industry Authority's (SIA) Approved Service Provider Scheme member and employ SIA licensed individuals (specifically licensed for Public Space Surveillance Monitoring).

Control room Monitoring Operators will be required to undergo Nottinghamshire Police Vetting to non-police personnel level 2 (NPPV2) before access to the Control Room is allowed.

The initial contract period is 36 months and the contract is estimated to commence 1 May 2023 and expire 30 April 2026.

There will be an option to extend the contract for a period or periods up to 36 months. subject to satisfactory performance and business needs. Maximum contract period is 72 months.

The current provider has stated they believe TUPE applies. Bidders wishing to access the TUPE information provided to the Council will need to download and sign the agreement and return it to the Council via the messaging function on the e-procurement system

Please visit the Council's e-tendering system https://www.eastmidstenders.org where you can express interest and obtain the documents, (please note we will only accept expressions of interest through the e-tendering system). Please search for BP1004.