DDaT22203 - Business Analysis Tool

The final date and time for the submission of bids is Monday 27th February 2023 at 11:00.

DO NOT apply directly to the buyer.

All tender information MUST be submitted through the Jaggaer eSourcing Portal.

Brief Description of Requirement

Innovate UK, part of the UK Research and Innovation, is looking to procure a business analysis tool will provide a baseline on which to identify and build appropriate wrap around specialist support for each client. The overall aim of Innovate UK EDGE support is to improve the capacity of ambitious R&D intensive SMEs, to develop their innovation and growth skills and processes, provide connectivity across the innovation and growth ecosystem, increase their investment readiness and maximise their growth and scale potential.

The scope of the business analysis tool is as follows:

web-based tool that through a series of questions will capture insights from the business covering key areas such as management and operations, leadership, strategy, funding and finance, internationalisation, innovation, etc. and identify areas of challenge and opportunity.

Flexible use so it can be completed on-line.

To be available 24 hours a day 7 days a week and easy for client companies to use (results in 15 minutes), with have high availability (95% uptime or higher).

The tool should be able to produce an output compatible with Salesforce CRM. Client analysis reports/observatory data to be part of information and data held on the Innovate UK EDGE customer relationship management tool (CRM).

The expected number of users will vary from month to month during the contract period with an anticipated maximum utilisation of c3,600 clients per annum.

The ability for services to be expanded or reduced in line with changing demand and/or needs.

Any/all relevant personal data processed will be handled in a way fully compliant with current GDPR (see annex A).

Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the Supplier Attachments tab within the Jaggaer eSourcing Portal.

This contract will be awarded based on the evaluation criteria as set out in the RFP document.

How to Apply

UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement.

To register on the Jaggaer eSourcing portal please use the link https://beisgroup.ukp.app.jaggaer.com/ and follow the instructions to register as a supplier.

If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link: https://beisgroup.ukp.app.jaggaer.com/.

Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the reference number DDaT22203.

Additional information: DO NOT APPLY DIRECTLY TO BUYER

All submissions will be assessed in accordance with the Public Procurement Regulations that apply to this opportunity.

Responses must be received by the date and time in the tender documentation; responses received outside of the deadline or not sent via the Jaggaer eSourcing portal will not be accepted or considered by the Contracting Authority further for this opportunity, unless a system outage is experienced, to which the Contracting Authority will advise upon accordingly. Interested organisations should ensure that they allow a sufficiency of time, prior to the deadline to allow all sections to be completed in full and any attachments to be uploaded.

As a user of the Jaggaer eSourcing Portal you will have access to the Jaggaer messaging service which facilitates all messages sent to you and from you, as well as other messages and updates in relation to any specific tender event. Please note that any and all information secured outside of the messaging service, shall have no Legal Standing, merit or worth and should not be relied upon by any organisation submitting a tender response.

Please note it is your organisations responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity.

The Contracting Authority expressly reserves the right:

i. not to award any contract as a result of the procurement process commenced by publication of this notice; and

ii. to make whatever changes it may see fit to the content and structure of the procurement; and under no circumstances as part of your organisations participation in this opportunity, will the Contracting Authority be liable for any costs incurred by any organisation as a result. If the Contracting Authority decides to enter into a contract with any successful organisation(s), this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of your organisation in doing so.

About UK Shared Business Services

UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise.

Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority.

Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations.

For full details of our partner base please review the following link: http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx