Customer Satisfaction Survey - AWARD
East Suffolk Council · East of England
Key facts
- Awarded
- 17 May 2023
- Contract starts
- 24 Mar 2023
- Contract ends
- 31 Aug 2023
- Procedure
- Open procedure
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Opinion Research Services Ltd | — |
Description
The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.
Categories (CPV)
- 79342311 Customer satisfaction survey
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