Harrow Non-Emergency Patient Transport Service
Key facts
- Contract value
- £144,957
- Awarded
- 09 Nov 2022
- Contract starts
- 01 Nov 2022
- Contract ends
- 31 Oct 2023
- Procedure
- Other -
- Buyer type
- Health
Awarded to
| Supplier | Value |
|---|---|
| Harrow Community Transport | £144,957 |
Description
Due to the urgency, a waiver was signed and granted to Harrow community Transport for the Provision of Harrow Non-Emergency Patient Transport Service.
The aim of the service is to safely and effectively transport eligible patients between a place of residence and healthcare setting, in a timely manner, in order that they receive the healthcare that they need.
The Provider of this service will: ⢠Ensure that the service is responsive and open to all eligible patients ⢠Ensure resilience and continuity of service provision across the borough. ⢠Provide a single point of contact where all bookings and enquiries concerning patient transport will be managed and resolved.
Objectives ⢠Patients arrive on time for their appointments and / or treatments. ⢠Patients are picked up promptly following the completion of their appointments. ⢠Time spent travelling is minimised, and proportionate to the distance being travelled. ⢠The service responds effectively to transport requests made on the same day or at very short notice. ⢠Patients receive safe, reliable, considerate and compassionate care whilst using the transport service. ⢠Patients are well informed as to the expected time they will be picked up and the likely time of arrival at their destination. ⢠Continuous communication and collaboration with system-wide stakeholders. ⢠The service will meet the needs of patients seven days per week, including all public holidays. ⢠Provide a single point of contact where all bookings and enquiries concerning patient transport will be managed and resolved.
Categories (CPV)
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