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Tenfell
Awarded contract
Published 15 Sep 2023

Application Maintenance and Support Services

Ministry of Justice · London

Key facts

Contract value
£60,340,000
Awarded
17 Aug 2023
Contract starts
31 Aug 2023
Contract ends
31 Aug 2025
Procedure
Negotiated procedure without prior publication (above threshold)
Buyer type
Central government

Awarded to

SupplierValue
CGI£60,340,000

Description

To provide: i) application maintenance and support for ~35 business-critical applications the majority of which are used by HM Courts and Tribunal Service; and ii) potential application development and enhancement services, as and when required. The applications vary in size, complexity, component technologies, user numbers, interfaces with other applications, security requirements, service and support hours, business criticality and hosting arrangements. Most of the applications are classed as "heritage applications" due to their age. Many are business critical case management or case progression systems used by the courts and are typically complex and bespoke. Applications may be removed from scope as they are retired or replaced under new supplier arrangements.

Categories (CPV)

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