Victims of Crime User Satisfaction Survey Service
British Transport Police · London
Key facts
- Contract value
- £151,384
- Awarded
- 29 Jun 2022
- Contract starts
- 30 Jun 2022
- Contract ends
- 30 Jun 2024
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Emergency services
Awarded to
| Supplier | Value |
|---|---|
| Opinion Research Services Ltd | £151,384 |
Description
BTP conducts a monthly user satisfaction survey with victims of crime online and through telephone interviews. It measures their satisfaction with BTP interactions and feeds into the Force's Management Information.
Commencement Date 1 July 2022 Expiry Date 30 June 2023 Extension Period 12 months (until maximum 30 June 2024) This edited Notice is to advise British Transport Police has exercised its right to utilise the optional extension period.
Categories (CPV)
- 73110000 Research services
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