How can technology help people overcome barriers to accessing key online services?
The Scottish Government · Scotland
Key facts
- Estimated value
- £1,000,000
- Closing date
- 29 Oct 2025
- Procedure
- Open procedure
- Buyer type
- Devolved government
Description
Despite the success of programmes such as Connecting Scotland, many individuals still struggle to access essential services because of low digital skills, limited confidence, or a lack of access to devices and connectivity. This Challenge seeks innovative, user-centred solutions that focus on people who may have some access to devices or connectivity but face barriers in using digital services safely and effectively. Proposals should address varied user needs, helping individuals engage with services including financial tools, education and employment. Connectivity and devices matter - but skills and confidence are critical to unlocking meaningful digital inclusion.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
- 72600000 Computer support and consultancy services
- 80000000 Education and training services
- 80400000 Adult and other education services
- 30000000 Office and computing machinery, equipment and supplies except furniture and software packages
- 75000000 Administration, defence and social security services
- 48740000 Foreign language translation software package
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