Payment Service Provider & Merchant Acquirer

OUR AIMS - WHAT WE WANT TO ACHIEVE

The UoB is looking for a single supplier to deliver the following requirements:

- To clearly separate student and commercial payment channels, with pay-ments coming into separate bank accounts. - Student-facing payment portals must integrate with our student management and accounting systems (SITS/SAM) - clearly showing students the precise amount payable from their financial statement and available payment op-tions. - Student-facing payment portals must also integrate with our accommodation system (StarRez), allowing payment of accommodation deposits and ad-hoc charges as well as the issue of payments to students where required. - An option to process payments from third parties (parents) on students' be-half. - Student payment channels must capture metadata around the transaction including student / course information (ideally configurable by us), and rela-tionship of payer to student, to enable simple/automated matching of pay-ments received to student accounts and to support anti-fraud and money laundering controls - Ability to offer students and their parents a range of payment methods, in-cluding card payment and bank transfer (using an online portal to manage the quality of reference information), and potentially a recurring card payment option, for both domestic and international payers. UoB will continue to run our own Direct Debit collection process. - It is desirable that all student payment options will be offered via a single por-tal, rather than having to link to multiple services from the UoB website. - The University handles US Loans, and we are interested to know about any solutions suppliers have for managing this. - The University receives commercial income from a range of sources includ-ing Amazon, Google Pay, Stripe, our payment services provider, our catering Epos system (currently out for tender), and card readers across the campus. Therefore the supplier will need to interface and align to existing infrastruc-ture. - The University requires PCI-DSS compliant, P2P encrypted card readers in a range of locations across campus, including full technical support. - The University requires card processing/acquiring - whether supplied by the PSP or separately in partnership. This includes having acquiring in place for card payments received from our card readers and incoming Epos system - therefore acquirers able to work with a range of main market Epos suppliers may be preferred - The University requires clear management information from all payment channels showing volumes and value of payments received, and cost of transactions through each route.

Additional information: For further information please see the published PIN notice:

Notice Number 2023/S 000-019799

Link https://www.find-tender.service.gov.uk/Notice/019799-2023

Notice Reference 2023-041985