Personal Health Budget (PHB) Support Services Directory

North Central London (NCL) Integrated Care Board (ICB) is seeking to establish a PHB (Personal Health Budget) Support Services Directory, specifically for individuals in receipt of a PHB Direct Payment or Third Party Budget. The Directory will contain several Providers (unlimited number) who have successfully completed the procurement exercise and can deliver a range of PHB management support services to a high-quality standard to individuals, within the NCL ICB geographical footprint. The Directory will be online and hosted on the ICB website.

NCL ICB will accept bid submissions from any organisations including community, voluntary and domiciliary agencies who plan to work independently or in partnership to deliver PHB management support services.

The PHB management support services will help NCL ICB to deliver its statutory duty to offer people who have been assessed as eligible to receive a PHB. This is in line with the National Health Service (Direct Payment) Regulations 2013 and 2014 and 2019 amendments. Eligible people will be encouraged by the ICB to use the Directory to choose Providers to work with, to receive and manage their one-off and/or on-going PHB.

NCL ICB is responsible for allocating NHS budget and commissioning services. ICBs are a key change in the Health and Care Act and have replaced Clinical Commissioning Groups 'CCGs'. These changes came into effect on 1 July 2022.

More information about NCL ICB can be found using the following link: https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/

NCL ICB has the ambition to achieve the outcomes set out by the NHSE national team for individuals with PHB. The outcomes are summarised below as:

• Individuals will have greater choice, control, and preference over which Provider to commission to achieve their health and wellbeing outcomes. • Increase the proportion of people receiving a Direct Payment to 30-40%. • A greater range of Providers delivering PHB Support Services. • Have several Providers who can serve all ages and service groups. • Develop the local economy and opportunities for smaller community and voluntary organisations to deliver PHB Support Services. • Make it easier for PHB Holders to navigate PHB Support Service Providers to organise their own care and support. • Case Managers will no longer need to complete complex Personalised Care and Support Planning (involving non-routine ICB requests and employing Personal Assistants) with individuals. • Support and upskill local people with lived experience and ICB PHB Holders to participate in the project, to influence and shape ICB personalised care delivery and commissioning. • Provide an opportunity for specialist Providers who can support families to think creatively about children and young people's budgets. • Individuals feel confident about taking responsibility for their care and needs rather than powerless in the face of a complex care system.

Additional information: This procurement will be divided into the following Lots: • Lot 1 - Personalised Care and Support Planning and Brokerage Services. • Lot 2 - Money Management Services. • Lot 3 - PHB Support Services.

Within Lot 3, the range of PHB Support Services are divided further into sub Lots, as follows:

• (3.A) Service for PHB Employers and Personal Assistants. • (3.B) Advocacy Services. • (3.C) Recruitment Support Services for PHB Employers. • (3.D) Third Party Service with On-going Management Support. • (3.E) Brokerage Support, Information and Guidance. • (3.F) Employer Insurance Services.

A Bidder can bid for any number of Lots and/or sub Lots in any combination. e.g. Providers interested in Lot 3, can choose to bid for as many sub-Lot services from the above options as they want. This can be one, two, three .. or all of them.

Estimated maximum budget for the procurement is, as follows:

Annual contract value = £1.5m. Contract value over 4 years = £6m

Annual values Lot 1 662400 Lot 2 276000 Lot 3 552000 Total 1490400

The Authority intends to reopen the Directory to any new Bidders at some point next year.

NCL ICB is a member of the NCL Integrated Care System (ICS). The ICS are partnerships of health and care organisations that come together to plan and deliver joined up services, to improve the health of people who live and work in the area. This includes primary and secondary services, which are mandated by the NHS Long Term Plan.

This procurement is not based on clinical care delivery. The purpose of the procurement is to have Providers who can help eligible people manage their PHB.