Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
The Digital Hub Development Agency · Ireland
Key facts
- Awarded
- 21 May 2025
- Contract starts
- 21 May 2025
- Contract ends
- 21 May 2029
- Procedure
- Open procedure (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Formula Networks | — |
Description
The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite technical support between 09:00 and 18:00 (Irish Standard Time) Monday to Friday (Irish business days) with one hour (unpaid) lunch break i.e. 8 hour working day; - Managing / sourcing / advising on subscriptions to all cloud-based services and hardware for the Contracting Authority; - Provision of professional services for the Contracting Authority and; - Provision of professional services for Contracting Authority onsite clients (by mutual agreement).
Categories (CPV)
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