Request for Tenders for the Provision of a Cloud-based organisational wide Case Management System (CMS)
Competition and Consumer Protection Commission (CCPC) · Ireland
Key facts
- Estimated value
- €3,750,000
- Closing date
- 19 Sep 2025
- Procedure
- Open procedure
- Buyer type
- Central government
Description
The Competition and Consumer Protection Commission (CCPC) seeks to establish a single-party framework agreement with a suitably qualified tenderer for the setup, design, configuration, development, testing, implementation and maintenance of a cloud-based organisational-wide Case Management System (“CMS”). Once implemented successfully, the CCPC requires an end-to-end managed service to support the CMS. The system will track and manage all relevant workflows from start to end and must integrate easily to the existing Document Management and CRM systems. The CCPC expects the successful tenderer will leverage out-of-the-box functionalities as much as possible to meet the requirements (section 9) listed below and minimise customisation or third-party integrations.
Categories (CPV)
- 72212610 Database software development services
- 72320000 Database services
- 72000000 IT services: consulting, software development, Internet and support
- 48331000 Project management software package
- 48000000 Software package and information systems
- 48780000 System, storage and content management software package
- 48781000 System management software package
- 48517000 IT software package
- 48983000 Development software package
- 72243000 Programming services
- 72200000 Software programming and consultancy services
- 72210000 Programming services of packaged software products
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