Procurement for the provision of Primary Care Laboratory(s) to NHS England South West

NHS England (South West Region) is procuring a Primary Care Laboratory ("the Lab"), within the South West region of NHS England. The Lab forms part of a wider Primary Care Digital Experience programme which aims "to transform the human experience of primary care processes, using digital technology and data", seeking to improve the staff and citizen experience of primary care, by testing solutions to the problems identified by the primary care workforce and citizens who interact with primary care. The Lab will be a physical space in which digital technology and digitally-enabled processes in General Practice (GP), Primary Care Networks (PCNs) and wider primary care services, such as dental practices, can be physically tested and piloted, without an impact on the already time and resource pressured primary care workforce. The Lab includes the configuration of a flexible and adaptable yet dedicated space, the provision of IT and 'office' hardware, and established IT software (Windows, Chrome/Edge), and resources (physical, technical and human) to develop, test, refine, optimise and evaluate digital solutions. For the purposes of this project, 'flexible and adaptable space' means a building or area within a building allocated and protected specifically for this project, that can be reconfigured easily using various tools and props to provide different types of 'rooms' that simulate General Practice and wider primary care services. The Lab will form a 'sandbox' environment, in the South West region, in which tacit knowledge from both existing pockets of excellence and digital technology testing will create lessons learnt for best practice techniques of moving innovations into the primary care space. There is potential for more than one space in the South West region with a maximum of three partner organisations (suppliers) supplying a maximum of three labs. The Primary Care Laboratory will be hosted by the partner organisation (supplier) who will manage the physical infrastructure, and services to run and maintain the infrastructure. The intention is to award the contract early June 2023, with the Laboratory(s) operational by early autumn 2023.

For the avoidance of doubt the maximum value of this procurement will be £1,850,000 exc. VAT or £2,220,000 inc. VAT

Additional information: Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome.

Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page.

If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid.