Out Of Hours Call Handling Services
Citizen Housing Group Limited · United Kingdom
Key facts
- Contract value
- £476,283
- Awarded
- 13 Aug 2023
- Contract starts
- 03 Sep 2023
- Contract ends
- 31 Aug 2025
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Housing
Awarded to
| Supplier | Value |
|---|---|
| Orbis Protect Ltd | £476,283 |
Description
Call handling services for Citizen Housing's out of hours inbound phonecalls. This is from 6pm-8am on weekdays and also anytime over a weekend or bank holiday.
Additional information: The contract is an initial 2 year period with the option to extend by a further period of 2 years (2+1+1)
Categories (CPV)
- 79510000 Telephone-answering services
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