Automated Benefits Alerts Processing Service 2022-24
Folkestone and Hythe District Council · South East
Key facts
- Contract value
- £60,000
- Awarded
- 26 Sep 2022
- Contract starts
- 30 Sep 2022
- Contract ends
- 30 Sep 2024
- Procedure
- Direct award
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Digistaff | £60,000 |
Description
The provision of managed service solutions to process Universal Credit Decision Service (UCDS) alerts, Verify Earnings and Pensions (VEP) alerts, and Disabled Band Reduction Scheme alerts.
For each solution the robotics works as an officer would, logging in, completing screens and calculating claims, adding notebooks, etc. to the NEC system F&HDC uses for processing revs & bens claims and accounts. It reads the screens and PDF documents and adds the required data to the system as agreed in system set up.
Direct award via G-Cloud 12 Framework (Crown Commercial Services framework RM1557.12)
Categories (CPV)
- 72513000 Office automation services
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