The provision of ICT Support and Managed Services
Housing Finance Agency plc · Ireland
Key facts
- Contract value
- €364,296
- Awarded
- 11 Nov 2024
- Contract starts
- 11 Nov 2024
- Procedure
- Open procedure
- Buyer type
- Housing
Awarded to
| Supplier | Value |
|---|---|
| EVAD Technology Group Limited | €364,296 |
Description
The HFA has adopted a cloud-first strategy and at this point, has a hybrid on-premise (Microsoft Active Directory) and public-cloud (Azure Active Directory / Entra AD) infrastructure. Also, some specialist applications are delivered as pure SaaS solutions. Going forward, cloud-based SaaS, PaaS, and IaaS services will be the preferred direction, as opposed to building or hosting solutions on-premise. The ICT Infrastructure is deemed extremely critical to the successful business operations at the HFA. The HFA’s ICT team provides first level support for this infrastructure. Second level support and vendor escalation are currently outsourced to a number of MSPs. Over time, MSP services have overlapped, and the HFA have outgrown the incumbent MSPs . As a result of this CfT, the HFA is aiming to appoint a single MSP to provide an end-to-end managed service focusing on Microsoft cloud services.
Categories (CPV)
- 72000000 IT services: consulting, software development, Internet and support
- 72100000 Hardware consultancy services
- 72200000 Software programming and consultancy services
- 72300000 Data services
- 72400000 Internet services
- 72500000 Computer-related services
- 72600000 Computer support and consultancy services
- 72700000 Computer network services
- 72800000 Computer audit and testing services
- 72900000 Computer back-up and catalogue conversion services
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