Front Line Support Services
Electricity Supply Board (ESB) · Ireland
Key facts
- Awarded
- 22 Oct 2024
- Contract starts
- 22 Oct 2024
- Procedure
- Negotiated with prior call for competition (framework)
- Buyer type
- Utilities & transport
Awarded to
| Supplier | Value |
|---|---|
| ABTRAN UNLIMITED COMPANY | — |
Description
A framework agreement for Frontline customer support services in the mediums of call, message, email, letter and social media support and management for all services provided by ESB Ecars in the current market for Ireland, Northern Ireland and Great Britain.
Categories (CPV)
- 79512000 Call centre
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