ESCC - FW - iCasework Case Management System
East Sussex County Council · South East
Key facts
- Contract value
- £333,670
- Awarded
- 30 Jan 2021
- Contract starts
- 02 Jul 2021
- Contract ends
- 02 Jul 2027
- Procedure
- Call-off from a framework agreement (framework)
- Buyer type
- Local government
Awarded to
| Supplier | Value |
|---|---|
| Civica UK Limited | £116,000 |
Description
To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.
Categories (CPV)
- 72222200 Information systems or technology planning services
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