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Tenfell
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Published 18 Nov 2016

NHS 111 (Integrated Urgent Care) Market Engagement Questionnaire

NHS Shared Business Services · United Kingdom

Key facts

Engagement closes
23 Feb 2018
Buyer type
Health

Description

NHS Brent CCG on behalf of the North West London CCGs (the Contracting Authority) will soon commence the procurement(s) of a more closely Integrated Urgent Care service, supported by an Integrated Clinical Advice Service (Clinical Hub) that will assess the needs of people and advise on or access the most appropriate course of action, including: • where clinically appropriate, people who can care for themselves will be provided with information, advice and reassurance to enable self-care; • where possible people will have their problem dealt with over the phone by a suitably qualified clinician; • people requiring further care or advice will be referred to a service that has the appropriate skills and resources to meet their needs; • people facing an emergency will have an ambulance dispatched without delay; and • 999 will continue to provide an emergency service while 111 will take all calls requiring urgent but not emergency care. Please see the attachments to this Notice for further information on this market engagement exercise.

Additional information: Interested parties are invited to express their interest by completing and returning the attached response form and the engagement questionnaire as attachments to an email directly to [email protected]. Deadline for receipt of response forms and/or completed questionnaires is 12:00 noon Monday 7 December 2015. If you have already submitted a response form, there is no need to do so again. We look forward to receiving your completed questionnaire. Thank you.

Categories (CPV)

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