DBC (SF) - Information, Advice & Advocacy Service
Key facts
- Estimated value
- £177,000
- Closing date
- 23 Dec 2015
- Contract starts
- 30 Apr 2016
- Contract ends
- 30 Apr 2019
- Procedure
- Open procedure
- Buyer type
- Other public body
Description
The Service Provider will provide free, impartial, independent and confidential Information, Advice and Advocacy Service for all local residents in Dacorum. It will support local people to resolve issues affecting their lives and will include:
⢠Benefits entitlement ⢠Employment ⢠Debt and Money ⢠Consumer rights ⢠Relationships ⢠Housing ⢠Law and rights ⢠Discrimination ⢠Tax ⢠Health care ⢠Education.
The Service should be shaped using the following four principles:
1. Independence â All information and advice given is independent meaning the needs of the Service User are central to service provision. 2. Empowerment â The Information, Advice and Advocacy provided means that Service Users are in control of their situation and have a voice. 3. Inclusion â The Service is accessible to all and Service Users are supported to be involved in local decision making. 4. Citizenship â Service Users are able to exercise their rights by being informed, advised or represented. For further information please refer to the full specification in the tender documentation.
Minimum Requirements apply as follows: Service Providers will need to operate under the Advice Quality Standard (AQS or equivalent) criteria and requirements. The Service Provider must deliver their service from a location within Dacorum and ideally located within Hemel Hempstead. The service provider must pass the Council's financial standing assessment, based on your last two year accounts.
Additional information: If you are interested in tendering for the Information, Advice & Advocacy Service, you can view the detailed specification by downloading the tender documents from out e-tendering portal: Please register on our new Supply Hertfordshire Portal www.supplyhertfordshire.uk (on Intend) if you are not already registered. (Please note we have recently changed e-tendering portals) If you experience any technical difficulties from accessing the portal, then please contact the Technical Support Helpdesk on 0114 407 0065.
Is a Recurrent Procurement Type? : No https://in-tendhost.co.uk/supplyhertfordshire/aspx/
Categories (CPV)
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