PAN1132 - Security Services for Park & Ride Sites

The Authority is looking for one supplier to provide a range of security and customer services at a group of ?Park and Ride? car parks, specifically located at: ? Meynell?s Gorse Park & Ride, Ratby Lane, Leicester LE3 3LF ? Enderby Park & Ride, Leicester Lane, Enderby LE19 2AB ? Birstall Park & Ride, Loughborough Road, Birstall LE4 4NP

Additional information: Leicester City Council (the Authority) in conjunction Leicestershire County Council as a partner invites Tenders for the provision of security and customer services at a group of ?Park and Ride? car parks. The proposed Contract will be for three years with an option to extend for up to a further 24 months, making a potential five year engagement and it is anticipated to award to a single Supplier.

The Authority is looking for one supplier to provide a range of security and customer services at a group of ?Park and Ride? car parks, specifically located at: ? Meynell?s Gorse Park & Ride, Ratby Lane, Leicester LE3 3LF ? Enderby Park & Ride, Leicester Lane, Enderby LE19 2AB ? Birstall Park & Ride, Loughborough Road, Birstall LE4 4NP

As part of this requirement, the Supplier will: ? Monitor and operate CCTV systems. ? Communicate and liaise with the public, bus service provider, Police, emergency services, contractors and other organisations. ? Deal with all customer queries and forward to City or County Council (as appropriate) any queries or complaints for their attention. ? Carry out patrols of the premises during the hours of operation including unlocking and locking the premises. ? Provide advice and assistance to the public with operational matters and deal with general enquiries. ? Control all entry to site, including recording and managing all contractor access and work on site, and taking deliveries. ? Possess basic first aid and firefighting skills. ? Carry out miscellaneous duties such as gritting during adverse weather. ? Monitor a computer controlled ticket/ barrier system. ? Monitor standard of cleanliness of the site. ? Record & report on any faults/ damage to equipment & facilities on the site in need of repair.

A full specification can be found on the ITT.

Site tours have been arranged for the 15th December 2015. The dedicated times for each site are listed below:

Birstall Park & Ride (LE4 4NP) ? 10:00am

Meynell?s Gorse Park & Ride (LE3 3LF) ? 11:30am

Enderby Park & Ride (LE19 2AB) ? 12:30pm

All submissions must be uploaded via Due North no later than 12:00hrs (noon) on 11th January 2016

Leicester City