Out of Hours Call Handling Service
Victory Housing Trust · United Kingdom
Key facts
- Contract value
- £27,000
- Awarded
- 26 Jan 2016
- Contract starts
- 09 Feb 2016
- Contract ends
- 08 Feb 2019
- Procedure
- Not applicable
- Buyer type
- Housing
Awarded to
| Supplier | Value |
|---|---|
| Housing Worx Limited | £27,000 |
Description
Victory Housing Trust is tendering itâs outsourced call handling service and is seeking a provider who will work with Victory to provide a high quality and high reliability service that meets the current and developing needs of our residents. Victoryâs current out-of-hours call handling service receives an average of 450 calls per month (outside of Victoryâs normal service window of Monday-Friday 08:30-17:00, excluding bank holidays).
Categories (CPV)
- 79512000 Call centre
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