GB-Trent: Service & Maintenance of intruder alarms, CCTV & Nurse Call Systems

To provide routine planned maintenance and a reactive call out service to ensure the optimum safe operation and asset condition of the Authority’s intruder alarm, CCTV and nurse call installations. The method of achieving this objective will be to ensure that the intruder alarm, CCTV and nurse call installations at each location where installed are inspected and tested at cyclic intervals of six and twelve months.

Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To receive the documents please follow the instructions below:-

This is not an expression of interest but an open tender, please note the closing date for return of completed tenders.

The web address for Bravo Solution is www.iewm.bravosolution.co.uk/sotandstaffordshireauthoritiesInternet Explorer.lnk

You will have to register and follow the instructions below

Suppliers Instructions How to Tender

1. Register your company on the IEWM eTendering portal (this is only required once)

- Browse to the eSourcing Portal: www.iewm.bravosolution.co.uk/sotandstaffordshireauthorities - Click the "Click here to register" link - Accept the terms and conditions and click "continue" - Enter your correct business and user details - Note the username you chose and click "Save" when complete - You will shortly receive an email with your unique password (please keep this secure)

2. Responding to the tender - Login to the portal with your username/password - Click the "Open Access ITTs" link. (These are ITTs open to any registered supplier) - Click on the relevant ITT to access the content. - Click the "Express Interest" button in the "Actions" box on the left-hand side of the page. - This will move the ITT into your "My ITTs" page. (This is a secure area reserved for your projects only) - Click on the ITT code, you can now access any attachments by clicking the "Settings and Buyer Attachments" in the "Actions" box -Click my response to see all other questions.

- You can now choose to "Reply" or "Reject" (please give a reason if rejecting) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available)

If you require any further assistance use the online help, or the BravoSolution help desk is available Mon - Fri (8am - 6pm) on: - eMail: [email protected] Phone: 0800 368 4850/ Fax: 020 7080 0480