Provision of Microsoft Services Support and Associated Services (Ref 0384)
Pobal · Ireland
Key facts
- Awarded
- 25 Mar 2026
- Contract starts
- 25 Mar 2026
- Contract ends
- 25 Mar 2030
- Procedure
- Open procedure (framework)
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| VE3 | — |
Description
The Contracting Authority seeks to establish a Framework Agreement with a suitably qualified tenderer to meet the requirements for the support and maintenance of Microsoft and associated services. The Contracting Authority ICT infrastructure is a closely integrated ecosystem, uniquely configured to meet the organisation’s operational needs. While the Contracting Authority ICT staff possess expertise across the majority of the Microsoft product suite and related technologies, external support remains a critical component in ensuring the efficient and uninterrupted operation of day-to-day services. The Contracting Authority invites responses from suitably qualified tenderers to be appointed as their Enterprise ICT Microsoft Services Framework Agreement partner, in accordance with the specific requirements outlined in the tender documentation. It should be noted that these requirements reflect the current Microsoft-based environment, and the Framework must allow for flexibility to accommodate additional or alternative software and services related to Microsoft applications and associated technologies.
Categories (CPV)
- 72222300 Information technology services
- 72000000 IT services: consulting, software development, Internet and support
- 72610000 Computer support services
- 72611000 Technical computer support services
- 72600000 Computer support and consultancy services
- 72540000 Computer upgrade services
- 72500000 Computer-related services
- 72220000 Systems and technical consultancy services
- 72250000 System and support services
- 72260000 Software-related services
- 72267100 Maintenance of information technology software
- 72267200 Repair of information technology software
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