United Kingdom-Poynton: Lift-maintenance services (Johnnie Johnson Housing Trust)

The Contracting Authority owns and manages more than 130 general needs, sheltered and supported housing schemes in and around Merseyside, Lancashire, Greater Manchester, West and South Yorkshire, Northumberland, County Durham, Derbyshire, Nottinghamshire, Denbighshire and Hertfordshire. The Contracting Authority 's mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples lives. The quality of the Passenger Lift and Stairlift servicing and maintenance contract the Contracting Authority provides is therefore of paramount importance in ensuring customer satisfaction in the services they provide. The Contracting Authority are seeking therefore to appoint a Service Provider who can deliver the Passenger Lift and Stairlift to the highest possible standards and can demonstrate to the satisfaction of the Contracting Authority a proven track record in the delivery of these services. The successful Service Provider must be able to show a commitment to providing effective services that provide value for money to the Trust and its tenants and customers. The successful Service Provider will need to have demonstrated a commitment to addressing welfare to work/worklessness, focussing on the young and long unemployed. The proposed contract period will be 5 years commencing on or about the 1.4.2016 and with the option for an extension to this initial period of up to a further 5 years, all subject to provision of early termination including a break clause and annual renewals based on meeting and maintaining Key Performance Indicators. The Contracting Authority reserves the right to withdraw from this procurement procedure at anytime without awarding a contract. Applicants are to be responsible for all of the costs and expenses they incur as a result of participating in this procurement process irrespective of whether the procedure is complete or is abandoned without any appointment.

Additional information: All procurement documentation can be downloaded from https://etenders.rand-associates.co.uk

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All requests for procurement documentation, communications and submission of pre-qualifications and tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk by registering and creating an account. After creating an account, economic operators will receive an email with a link to activate their account. Once activated and logged in, economic operators will need the following code to register for the Tender Documentation: JJHTLIFT2015 Economic operators may seek clarification where they consider any part of the documentation or any other aspect of this procurement is unclear. All queries and any clarification must be communicated using the secure email messaging function within the Portal, but to be received no later than 13:00 hours on 1.2.2016. This will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. Having registered and created an account it is the economic operators' responsibility to regularly monitor communications raised and issued through the Portal. Responses to requests for clarification will be communicated by Rand Associates Consultancy Services Ltd to all economic operators through the Portal secure email messaging system. The identity of the economic operator seeking clarification will not be disclosed to other economic operators. When uploading tender submission documentation, economic operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc., as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. Do not wait until too near the closing time on the return date. The closing deadline for uploading completed tender submissions is 13.00 hours on 8.2.2016. Please note that the Portal will not permit submissions to be uploaded after the closing deadline. Submission documents will be visible to the representatives of the contracting authority and Rand Associates Consultancy Services Ltd only after the closing deadline.

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