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Tenfell
Awarded contract
Published 27 Apr 2022

Customer Engagement Platform

Wirral Borough Council · North West

Key facts

Contract value
£240,000
Awarded
08 Mar 2022
Contract starts
22 Mar 2022
Contract ends
21 Mar 2024
Procedure
Other -
Buyer type
Local government

Awarded to

SupplierValue
Granicus-Firmstep Limited£240,000

Description

Provision of an automated, online experience to citizens which can be embedded within corporate websites. Intelligent online forms channel-shift away from expensive forms of contact. Automated status updates, task direction, and approvals. Ability to build new forms. and integrate with existing back-office systems and technologies. There is a provision for an extension of 1 + 1years

Categories (CPV)

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