Community Physiotherapy Service for NHS Brent CCG

The aim of the service is to provide a comprehensive, patient-centred, and easy to access community physiotherapy service with high quality, efficient service in line with national guidance and local requirements.

The service objectives are:

• To give patients a choice of where they receive their treatment • To provide improved access to care closer to home • To reduce waiting times to access the service and deliver treatment to enable patients to reach their individual treatment goals sooner. • The service should aim to improve Patient Quality of Life, including the ability to return to work and improved pain management. • To ensure that all patients receive assessment and treatment according to their clinical need with routine patients treated in chronological order, thereby minimising the time that the patient spends on the waiting list and thus improving the quality of their patient experience • To deliver clinically effective treatments that reduce the demand on secondary care (acute) services and reduces the need for more costly interventions • To provide community services that have a strong emphasis on patient education and self-management, thereby promoting active, healthy lifestyles and reducing recurrence of injury or illness • Provide feedback, advice and guidance via phone, email and face to face for referring clinicians as to how conditions can be managed within primary care where appropriate, or provide advice and guidance on requests to encourage and promote up-skilling in primary care • Assess clinically and refer backward patients who may be managed by their own GP practice in primary care • Provide a holistic, one-stop (where appropriate) service for patients • To operate well planned and clearly articulated care pathways, covering the defined presentations and conditions and delivering safe, evidence-based care • To ensure each patient sees a person with relevant skills, using the right equipment, in a suitable location • To deliver the shortest pathway possible, compatible with best patient outcomes • To deliver an integrated service which works closely with other service providers across the local healthcare system maximising efficiencies and delivering high quality care • To emphasise the benefits of Physiotherapy to ensure that referrers access the service for all appropriate patients • To improve the patient experience by reducing Did Not Attend (DNA) and cancellations • To provide the equipment and other resources necessary to offer the service. • The service provider is to ensure that the IT system utilised will fully comply with interoperability requirements for Brent CCG • Provide booking patients facility service • Service provider must have in place and provide evidence to CCG of up to date on all relevant insurance and indemnity to provide this service

Additional information: NHS Brent Clinical Commissioning Group (the Commissioner) is presently finalising its specifications for Community Physiotherapy Services and is undertaking early market engagement in order to seek the views and opinions of those organisations that may be interested in helping to deliver one or more of the services. A draft Specification and an engagement questionnaire has also been developed to capture input from providers to help inform the CCG’s key decisions around this service. Note: An expression of interest is no indication of a commitment to participate in any subsequent procurement process, nor does it infer any special status on those providers who do submit an interest. Neither will this notice or any organisation’s expression of interest commit the CCG to undertake any procurement of the Community Physiotherapy Services and the CCG has a right to withdraw the notice. ***Providers are invited to express their interest in the early engagement via emailing the completed questionnaire to [email protected]. THE DEADLINE FOR SUBMISSIONS is 12 NOON, 22 January 2016.