Request for Information - Access Point Project
COLLEGE OF POLICING LIMITED · West Midlands
Key facts
- Engagement closes
- 16 Dec 2022
- Buyer type
- Education
Description
The College currently use a centralised platform for administration of all training and estate management activity. This includes the management of course and event bookings, onsite hotel accommodation, training room and resource allocation, offsite product delivery, professional event management, management of site visitors and a repository for all training records.
The current system was procured in 2011 and is a web-based system with a limited number of licenses. The product is however at the end of its life as it is no longer supported by Internet Explorer. The system is too internal facing with many manual steps in processes and limited automation of tasks. There is also no access to external customers which allows them to directly book training or accommodation. As such the College has concluded that the existing platform is no longer fit for purpose and is impeding the drive to improve customer service.
In order for the College to transform how it operates we are seeking to take advantage of newer technologies in the market which can lead to new effective and efficient ways of working and drive improvements through automation within the College which will lead to a better customer experience for internal and external customers. To support this we are requesting that interested suppliers review the RFI document and provide a response to us make an informed decision on how to approach a future procurement exercise.
Please access this opportunity via the Home Office eSourcing Portal (jaggaer.com) - https://homeoffice.app.jaggaer.com/web/login.html
The ITT Title is Request for Information - Access Point Project and the ITT Code is "itt_727". If you are unable to register on Jaggaer and find this tender opportunity to allow you to response. Please email us at [email protected]. While we are happy to assist system issue via this email address we won't respond to any clarification question emailed through.
Additional information: Please access this opportunity via the Home Office eSourcing Portal (jaggaer.com) - https://homeoffice.app.jaggaer.com/web/login.html
The ITT Title is Request for Information - Access Point Project and the ITT Code is "itt_727". If you are unable to register on Jaggaer and find this tender opportunity to allow you to response. Please email us at [email protected]. While we are happy to assist system issue via this email address we won't respond to any clarification question emailed through.
Categories (CPV)
- 48931000 Training software package
- 55120000 Hotel meeting and conference services
- 55130000 Other hotel services
- 55900000 Retail trade services
- 72212100 Industry specific software development services
- 72212333 Contact management software development services
- 72212445 Customer Relation Management software development services
- 72212450 Time accounting or human resources software development services
- 72212517 IT software development services
- 72212900 Miscellaneous software development services and computer systems
- 72212931 Training software development services
- 72261000 Software support services
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