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Tenfell
Closed tender
Published 01 Jul 2024

IT2899C- Competitive Dialogue Procedure for Customer Relationship Management (CRM) System for the University Of Limerick (UL)

Education Procurement Service (EPS) · Ireland

Key facts

Estimated value
€9,000,000
Closing date
29 Jul 2024
Procedure
Competitive dialogue
Buyer type
Education

Description

University Of Limerick aim to procure and implement a Strategic Customer Relationship Management (CRM) system within the university to enhance and maintain a consistent and seamless student experience across various departments and interactions. By leveraging advanced technology and data-driven strategies, the university aims to improve communication, streamline processes, and provide personalised support to students throughout their academic journey. A new strategic CRM system should enable the advancement of UL’s recruitment and admissions functions, as well as support the other stages in the student lifecycle from enrolment through to graduation.

Categories (CPV)

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