Community Transport Service: Dial-a-Ride and Adult Social Care Transport

Reading Borough Council (RBC) are inviting tenders for the provision of Community Transport and Dial-a-Ride services. These scope of these services include:

- Community Dial-a-Ride services - a demand responsive bus service available to people of all ages who are unable to access mainstream public bus services. Customers apply to join the service and book routes directly with the operator. Customers who hold an RBC issued concessionary bus pass (OAP and Access) can access the service for free.

- Transport services for Adult Social Care - this is a service provided to RBC's Adult Social Care Service to transport clients to various day services and activities. Customers are likely to be people with learning disabilities, people with mental health problems, people with physical disabilities and older periods. Registration for these services is managed by RBC's Adult Social Care service.

The resulting contract from this tender will be for an initial term of 3 years, with the option to extend for a further 2 years.

The annual budget for provision of these services is £450,000 per annum. There are currently no known available budget increases for this service and therefore the estimated value of the contract is £1.35million, increasing to £2.25million in the event that the extension option is utilised.

Bidders wishing to take part in this process are invited to click 'Express Interest' upon which they will be given access to the full documentation delivered through this portal. Documents can be accessed from the 'My Tenders' area of this website by selecting the 'View Details' button for the project.

The closing date for the receipt of tenders is the date marked 'Date documents can be requested until'

Any questions relating to this opportunity should be made via the correspondence link on this portal.

Additional information: Organisations interested in expressing an interest in this procurement should download the procurement documents which are available on the Council's e-tendering portal at: https://in-tendhost.co.uk/readingbc/aspx/Home and complete as instructed.

The Portal is free of charge - to register please follow the supplier registration guidance which is available on the Portal. Contractors wishing to be considered for this tendering opportunity must complete the tender documents and return them electronically via the Council's e-tendering portal.

Please note: you must register your interest via the Council`s e-tendering portal if you intend to submit a tender. All communications regarding this procurement exercise will be conducted through the Council's e-tendering portal including requests for clarifications or general enquiries. The procurement documents will be available for download up until the closing time and date for tender submissions; it is the organisation's responsibility to ensure that they download the documents in ample time to ensure that they can be completed and returned electronically, along with supporting documents, prior to the closing time and date stipulated.

Before completing the tender, Bidders should ensure that the e-mail address that has been used to register their organisation will be checked regularly, as the Council's e-tendering system will generate automatic notifications to this e-mail address when there are updates, changes or messages sent relating to the project. Bidders should also check that their organisation's details are correct and kept up to date.

Technical questions and assistance regarding the use and operation of the Portal should be addressed to the In-Tend Help Desk - e-mail: [email protected], telephone number +44 8442728810.

Is a Recurrent Procurement Type? : No