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Tenfell
Awarded contract
Published 04 Mar 2015

Tell us about your care - Adult Social Care

Care Quality Commission · United Kingdom

Key facts

Contract value
£15,000
Awarded
14 Nov 2015
Contract starts
14 Nov 2014
Contract ends
13 May 2015
Procedure
Open procedure
Buyer type
Central government

Awarded to

SupplierValue
Silver Line£15,000

Description

The aims of the project are:

• To actively seek intelligence from a voluntary organisation about whether care services are meeting required standards of quality and safety, with a focus on gathering the individual experiences of people contacting their helpline over the next six months.

• To assess the value of the intelligence to CQC in assessing risk and prompting regulatory activity.

• To increase awareness of CQC and its role as regulator of health and social care services in England and the standards of quality and safety people have a right to expect for themselves and their loved ones.

Voluntary organisations have access to a rich source of qualitative information from the public about the quality and safety of services which could be extremely valuable to CQC’s assessment of and responsiveness to risk. Through a project of this kind we can ensure a managed flow of information which can be tracked and evaluated effectively.

Categories (CPV)

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