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Tenfell
Closed tender
Published 23 Sep 2022

Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service

Reading Borough Council · South East

Key facts

Closing date
31 Oct 2022
Contract starts
02 Apr 2023
Contract ends
01 Apr 2025
Procedure
Open procedure (above threshold)
Buyer type
Local government

Description

Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide: - 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls - weekends, bank holidays and office closures - Site responder service across the portfolio within the sheltered housing service.

We are seeking an interim 2-year support contract to commission an ARC. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include: o General Sheltered o Cedar Court Sheltered Extra Care scheme o Phoebe Cusden House. Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections.

RBC's detailed requirements are defined in the Specification at Schedule 1.

Additional information: https://in-tendhost.co.uk/readingbc/aspx/Home

Is a Recurrent Procurement Type? : No

Categories (CPV)

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