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Tenfell
Awarded contract
Published 13 Aug 2026

BT Inbound

Orbit Group Limited · West Midlands

Key facts

Contract value
£79,050
Awarded
09 Jul 2026
Contract starts
09 Jul 2026
Contract ends
06 Jul 2027
Procedure
Below threshold - without competition
Buyer type
Housing

Awarded to

SupplierValue
BT GROUP PLC£79,050

Description

This is to renew our BT Inbound Contract for a further 12 months. It is used to cover the costs for our non geographic phone numbers (i.e. 0800/0345 etc). This is primarily used by the CCT but is also used by IT Service Desk and after sales support teams. The numbers are provided so our customers either have a free phone or local number cost. Having the BT inbound contract also gives us the ability to easily repoint any of our non geographic numbers to different end points giving us flexibility in our numbering plans and provision for Disaster Recovery. SQW has been completed. We have emailed other providers, but had no responses back. BT also said we can't procure via Framework as the favourable pricing we have been offered was due to it being written as a charities contract.

Categories (CPV)

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About Orbit Group Limited

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