Call Monitoring Platform - Early Market Engagement Exercise
Delta Wellbeing Ltd · Wales
Key facts
- Estimated value
- £500,000
- Buyer type
- Other public body
Description
Llesiant Delta Wellbeing is a Local Authority Trading Company (LATC) wholly owned by Carmarthenshire County Council. In June 2018, the company was formed from a well-established Local Authority TEC service and since then the company has grown substantially and has increased its contracts across Wales, currently monitoring almost 40,000 clients via its TEC monitoring platform as well as calls from other local authority out of hours services and outbound calls. At present, Llesiant Delta Wellbeing uses a TEC monitoring platform as part of its work with Health and Social Care Services and would like to understand what other platform options are available. Any potential platforms would need to be able to allow Delta to continue to expend its work with Health and Social Care Teams and continue to expand and stretch the services that is has in place whilst taking advantage of the very best that Technology Enabled Care has to offer now, and in the months and years to come. Llesiant Delta Wellbeing are looking for a partner to work with to ensure that its platform now and in the future, as the digital switch is completed across the UK, is the best product for Delta allowing Delta to continue to grow and be able to easily integrate new digital products and system into its platform.
Categories (CPV)
- 48814000 Medical information systems
- 79512000 Call centre
- 33195000 Patient-monitoring system
- 33195200 Central monitoring station
- 75122000 Administrative healthcare services
- 85100000 Health services
- 85140000 Miscellaneous health services
- 85144000 Residential health facilities services
- 85323000 Community health services
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