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Closed tender
Published 05 Feb 2016

University of Derby Online Learning Enquiry Management Outsourcing

UNIVERSITY OF DERBY · East Midlands

Key facts

Closing date
18 Feb 2016
Contract starts
01 Mar 2016
Contract ends
31 May 2016
Procedure
Not specified
Buyer type
Education

Description

UDOL has a five year business growth strategy to achieve a student community of over 9,000 students, and therefore invites suppliers to submit proposals to provide a service for the outsourcing of UDOL’s Enquiry Management. There are circa 5000 identified enquiries which will be part of the case management portfolio.

The contract term is for an initial 3 months, commencing the 1st March 2016, with an end date of the 31st May 2016 subject to satisfactory performance in the contract delivery of services and market conditions.

Additional information: Is a Recurrent Procurement Type? : No https://in-tendhost.co.uk/derby/aspx/

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