Mystery Shopper
Merseytravel · United Kingdom
Key facts
- Estimated value
- £60,000
- Closing date
- 19 Oct 2016
- Contract starts
- 03 Nov 2016
- Contract ends
- 03 Nov 2020
- Procedure
- Other -
- Buyer type
- Local government
Description
The mystery shopping programme aims to provide qualitative information and evidence to support the organisationâs customer insight including: ⢠Collecting specific feedback on operational issues; ⢠Complementing existing customer feedback; ⢠Informing activities to continually improve services; and ⢠Support the evaluation of Merseytravelâs products and services. * Please be advised this opportunity is invite only
Categories (CPV)
- 79310000 Market research services
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