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Tenfell
Awarded contract
Published 16 Apr 2015

RM5160 SO8091 – Provision of Backup Maintenance

Crown Commercial Service · United Kingdom

Key facts

Contract value
£27,084
Awarded
20 Feb 2015
Contract starts
20 Feb 2015
Contract ends
31 Mar 2016
Procedure
Restricted procedure
Buyer type
Central government

Awarded to

SupplierValue
boxxe Limited£27,084

Description

PLS are inviting bids from suppliers to provide a maintenance contract which will support the CommVault software used for their backup environment.

Offers are invited to supply pricing for CommVault CASP – Basic Support Renewal.

The contract period is to run for a total period of 14 months from 1st February 2015 to 31st March 2016.

The following services are to be provided as part of this support: Centralised Service Desk Remote telephone support Remote email support Secure GoToAssist / VPN Support Quarterly on site Health Checks Installation of new licences Pre-sales assistance Regular hours of service operating between 08:00 – 18:00 Monday to Friday (excluding Bank Holidays) Single point of contact required Management reporting on request

Categories (CPV)

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