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Tenfell
Awarded contract
Published 24 Apr 2015

Cabinet Office Honours and Appointments

Crown Commercial Service · United Kingdom

Key facts

Awarded
18 Sep 2014
Contract starts
21 Sep 2014
Contract ends
22 Sep 2016
Procedure
Not applicable
Buyer type
Central government

Awarded to

SupplierValue
Triad Group PLC—

Description

The aim of this piece of work is to complete the Discovery phase of the Honours and Appointments Service

project.

The objectives of the end-to-end Honours and Appointments Service project are:

 To transform the Honours and Appointments Service from a Citizen (front-end) and Civil Servant

(back-end) perspective

 To transition the Honours and Appointments Service away from the current legacy technology

platform

Clear outcomes and more specific KPIS will be defined and agreed as part of the Discovery work itself.

It is envisaged that this Discovery work will involve a multidisciplinary team looking at the following

areas:

Lot 1 – User Research and Content Design

 User requirements: user research and needs analysis

 Content requirements: SEO, content audit and information architecture

Lot 2 – Software Engineering & Ongoing Support and Product Development and Service Design:

 Business analysis: process analysis and design

 Technical options analysis

Categories (CPV)

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