GB-London: CON-22-284 Salesforce Consultancy for SCV
Financial Conduct Authority · London
Key facts
- Contract value
- £1,092,951
- Awarded
- 03 Nov 2022
- Contract starts
- 09 Jan 2023
- Contract ends
- 08 Sep 2023
- Procedure
- Not specified
- Buyer type
- Central government
Awarded to
| Supplier | Value |
|---|---|
| Softcat plc | £1,092,951 |
Description
The supplier will be required to fully deliver the following key high-level requirements: â¢Contact Centre Users will be migrated to Service Cloud Voice from Lightning â¢All current processes will continue to function with no degradation â¢There will be no negative impact to any internal, external, upstream or downstream systems / processes â¢Pilot to be built, productionised, and rolled out to users if successful
Additional information: Awarded via G-Cloud
Categories (CPV)
- 71316000 Telecommunication consultancy services
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