AHS5026 Domestic Abuse Refuge Service

The Borough is seeking to tender a domestic violence refuge support service and is seeking innovative models of service delivery which take into account the specifics of the service being sought and that provides effective and efficient support provision to women and children affected by Domestic Violence across two separate locations.

The key requirements of the specification include:

• Providing culturally specific and generic support services to survivors of domestic abuse; • Supporting women to rebuild their life following a period of abuse; • Providing emergency and short term accommodation to women and their children • Supporting women with a broad spectrum of issues ranging from domestic abuse, forced marriage, honour based violence, FGM • Supporting women and their children to settle into the borough, accessing GP or children’s services or other specialist services such as solicitors or criminal justice system • Preparing women and their children to move on to an accommodation type of their choice • Delivering support services to women that enable them to develop the confidence and life skills to live free from abuse or trauma • Working in partnership with local women, children’s and domestic violence services as well as health and social care professionals • Complimenting the delivery of local and national strategies such as the Violence against Women and Girls Strategy • Ability to commence the new contract from 1 April 2017 This contract will be based on bidder’s agreement to enter into a Housing Management Agreement with the Landlords of both refuge provisions. Failure to agree to the Housing Management Agreement will result in the contract not being awarded.

The Council is committed to improving the quality of life for both residents and businesses within Tower Hamlets. In line with The Public Services (Social Value) Act 2012 the authority will consider how this procurement might improve the economic, social and environmental well-being of the relevant area. In order to achieve this, it is our objective to work with existing and future contractors to secure an appropriate level of community benefits through the procurement process. Detailed guidance and minimum levels of the economic and community benefit applicable to this tender will be available within the tender documentation.The Council is committed to improving the quality of life for both residents and businesses within Tower Hamlets. In line with The Public Services (Social Value) Act 2012 the authority will consider how this procurement might improve the economic, social and environmental well-being of the relevant area. In order to achieve this, it is our objective to work with existing and future contractors to secure an appropriate level of community benefits through the procurement process. Detailed guidance and minimum levels of the economic and community benefit applicable to this tender will be available within the tender documentation.

Additional information: The anticipated contract start date is: Saturday, 01 April 2017

The estimated value of the contract is: £268,500 per annum. An upper threshold of £268,500 has been placed on this tender. Choose an item.

For a period of: This contract is for a period of 3 years +1 +1 term. Organisations wishing to express their interest are requested to register on the London Tenders Portal (www.londontenders.org) where the tender documentation will be available for download. You may be required to complete a Pre-Qualification Questionnaire (PQQ).

Organisations must ensure that access to the system is available to their representatives dealing with the contract. The council will not be liable for the lack of delegated access within the organisation and will not send any documentation regarding the contract, which shall be exclusively available through the portal.

Tenderers are responsible for allowing sufficient time to submit their ITT/PQQ. The Council accepts no liability whatsoever for ITT/PQQs that are not submitted due to internet connectivity issues, transmission delays or errors. Deadline for expression of interest and / or return of tender is: Monday, 28 November 2016