RTL044P London Dental Electronic Referral Service (DERS) Market Engagement

NHS England (London) Vision Statement – London Dental Electronic Referral Service (DERS)

NHS England (London) wishes to engage with the dental electronic referral service (DERS) market to establish what level of interest there would be, what technology is available and to share what information has already been drafted. The project aim is to remove inequalities in service provision of specialist and intermediary dental services for patients across London. The service will achieve an improved referral mechanism for patients, referrers and providers. A clinically triaged DERS will help facilitate a patient to see the right clinician, at the right time, in the correct setting.

A DERS for London will need to: • Ensure that treatment takes place in the most clinically appropriate and financially effective setting; • Provide a mechanism for clinically led triage; • Ensure a fair and equitable service across London, that promotes patient choice and reduces waiting times; • Supports a consistent approach of referral management across London; • Proactively resolve waiting list pressures by redirecting patient flow via an up to date directory of services; • Provide the ability for clinicians, commissioners and patients to track referrals through a unique referral number; • Facilitate high quality referrals, and so achieve, better clinical effectiveness and efficiency through improved standards of information accompanying referrals; • Ensure robust and consistent data collection providing vastly improved information at service and provider level - giving information on local service needs and assisting in control relating to clinical effectiveness and spend; • Ensure commissioners are fully briefed and able to respond to referral patterns; • Protect the flow of patients into undergraduate and postgraduate training programmes.

We will be engaging with the market and sharing information that we have currently drafted via various groups and stakeholder networks in the pursuit of establishing what the market has to offer, which in turn will help NHS England select the most appropriate procurement process.

Please ensure that you use the link below, with the attached instructions to complete your expression of interest - Failure to follow the instructions will result in a failed application. Any questions, please ask.

https://procontract.due-north.com/Advert?advertId=9817a3f2-7ae0-e511-810e-000c29c9ba21

Additional information: Please be aware that this is a market engagement exercise and as such we would be grateful if you would contact the buyer referenced to express your interest in this potential project. Once we have received your interest we will make available to you the draft documents that we have and invite your feedback to assist NHS England London Region building a requirements document that is both comprehensive and inclusive.

Please be advised that once you have read this advert you will need to follow the instructions above and click the link above to formally register your interest.